Privacy Policy

Effective Date: June 23, 2026
Last Updated: June 23, 2026

1. Introduction and Scope

Welcome to Najiba Housewares Inc. This Privacy Policy (“Policy”) describes how Najiba Housewares Inc. (“we,” “us,” “our,” or “the Company”), the operator of the website ‌www.najibahousewares.com‌ (the “Site” or “Website”), collects, uses, shares, discloses, and protects the personal information of our customers, visitors, and users (“you,” “your,” or “User”). We are committed to protecting your privacy and handling your data in an open and transparent manner in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and other relevant regulations that may apply.

Our website primarily offers home and storage solutions, including but not limited to Closet Storage Bags, Luggage Storage Bags, Small Hooks, and Under-the-Bed Storage Boxes. This Policy applies to all personal information we collect through your interactions with our Site, including when you browse, create an account, make a purchase, sign up for our newsletter, or contact our customer service. It also covers data collected offline, such as through phone calls to our customer service line. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Policy. If you do not agree, please do not use our Site.

Company Contact Information:

  • Company Name:‌ Najiba Housewares Inc.
  • Website:‌ www.najibahousewares.com
  • Mailing Address:‌ 31 Deering Close, Winnipeg MB R2K 4K6, Canada
  • General Inquiries & Privacy Officer Contact Email:‌ zephyr@najibahousewares.com
  • Customer Service & Order Phone:‌ +1 204 479 3331

For any questions, concerns, or requests regarding this Policy or your personal information, our designated Privacy Officer can be reached via the contact details provided above.

2. Information We Collect

We collect several types of information to provide and improve our services to you.

A. Information You Provide Directly:

  • Account & Registration Data:‌ When you create an account, you may provide your name, email address, a chosen password, and potentially a phone number.
  • Purchase & Transaction Data:‌ To process an order, we collect your billing and shipping address, payment information (handled by secure third-party processors), phone number, and email.
  • Communication Data:‌ If you contact us via email, phone (e.g., our +1 204 479 3331 line), or contact forms, we collect your name, email, phone number, the content of your message, and any attachments.
  • Marketing Preferences:‌ When you subscribe to our newsletter or promotional communications, we collect your email address.
  • Customer Feedback:‌ Information you provide in product reviews, surveys, or contests.

B. Information Collected Automatically:

  • Log & Device Data:‌ When you visit our Site, our servers automatically record information such as your IP address, browser type and version, operating system, referring URLs, pages viewed, time and date of your visit, time spent on pages, and other diagnostic data.
  • Cookies and Similar Tracking Technologies:‌ We use cookies, web beacons, and other tracking technologies to remember your preferences, understand how you use our Site, analyze trends, administer the site, track users’ movements around the site, and gather demographic information. You can control cookie settings through your browser preferences.
  • Site Usage Data:‌ Information about your interactions with our Site, such as clickstream data, products viewed or searched for, and add-to-cart activities.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Fulfill Your Orders and Provide Services:‌ To process and complete your transactions, ship your products to the address provided, send you order and shipping confirmations, and provide customer support.
  • To Manage Your Account:‌ To create, manage, and secure your account on our Site.
  • To Communicate with You:‌ To respond to your inquiries, comments, and requests; send you important administrative information (e.g., policy changes, security alerts); and provide customer service via phone or email.
  • For Marketing Purposes:‌ With your express or implied consent where required by law, we may use your email to send you information about our new products, special offers, promotions, newsletters, and company updates. You may opt-out of marketing communications at any time using the unsubscribe link in every email or by contacting us directly.
  • To Improve Our Site and Services:‌ To analyze user behavior, understand how our Site is used, diagnose technical problems, conduct research and development, and improve the functionality, design, and content of our Site and product offerings.
  • For Security and Fraud Prevention:‌ To monitor and verify activity on the Site to detect, prevent, and address fraud, security breaches, illegal activities, and violations of our Terms and Conditions.
  • To Comply with Legal Obligations:‌ To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4. Sharing and Disclosure of Your Information

We respect your privacy and do not sell your personal information. We may disclose your information in the following limited circumstances:

  • Service Providers:‌ We share information with trusted third-party service providers who perform functions on our behalf and under our instructions, such as payment processing companies (e.g., Stripe, PayPal), shipping and logistics companies (e.g., Canada Post, UPS), email marketing platforms, web hosting providers, and data analytics services. These providers are contractually obligated to protect your data and use it only for the services they provide to us.
  • Legal Requirements:‌ We may disclose your information if required to do so by law, or in response to a valid legal request such as a subpoena, court order, or search warrant, or to protect the rights, property, or safety of Najiba Housewares Inc., our users, or the public.
  • Business Transfers:‌ In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.
  • With Your Consent:‌ We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement commercially reasonable administrative, technical, and physical security measures designed to safeguard the personal information we collect against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These include SSL/TLS encryption for data transmission, secure servers, access controls for employees, and regular security reviews. While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices (Canadian Users)

As a user in Canada, you have rights regarding your personal information, which may include:

  • Access & Correction:‌ You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate, incomplete, or outdated information. To make such a request, please contact our Privacy Officer.
  • Withdrawal of Consent:‌ You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions. Withdrawal may affect our ability to provide you with certain services, such as processing an order or maintaining your account.
  • Opt-Out of Marketing:‌ You can unsubscribe from our marketing emails at any time using the “unsubscribe” link at the bottom of each email.
  • Cookie Controls:‌ You can set your web browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site effectively.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to meet any legal, accounting, or reporting obligations. The retention period depends on the context, such as the nature of the data and the purpose of its processing. For example, order information is retained for a period as required by Canadian tax and consumer law. Once your information is no longer required, we will securely delete or anonymize it.

8. International Data Transfers

Our business is based in Canada, and your information is primarily processed and stored there. However, some of our third-party service providers may be located in, or have servers in, other countries (e.g., the United States). In such cases, your personal information may be transferred to and processed in those countries. We take steps to ensure that appropriate safeguards are in place to protect your information, such as contractual clauses requiring comparable levels of protection, whenever such transfers occur.

9. Third-Party Links

Our Site, including our “Shop” and “Store” sections, may contain links to third-party websites or services that are not operated by us (e.g., social media platforms). This Policy does not apply to any such third-party sites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.

10. Children’s Privacy

Our Site is not intended for individuals under the age of majority in their province or territory of residence, which is typically 18 or 19 in Canada. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on this page and updating the “Effective Date” at the top. In some cases, we may also notify you via email or by a prominent notice on our Website prior to the change becoming effective. We encourage you to review this Policy periodically for any changes. Your continued use of the Website after the posting of any revised Policy constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions, concerns, comments, or requests about this Privacy Policy or our privacy practices, or if you wish to exercise any of your rights, please do not hesitate to contact our Privacy Officer using the details below:

Najiba Housewares Inc. – Attn: Privacy Officer
31 Deering Close,
Winnipeg, MB R2K 4K6,
Canada
Email:‌ zephyr@najibahousewares.com
Phone:‌ +1 204 479 3331 (Please specify “Privacy Inquiry” for the call)

Thank you for choosing Najiba Housewares.